“you can enjoy delicious food from the comfort of home”, takeaway has become the third Chinese dining method. In addition to the mainstream takeaway platform, merchants can also build their own takeaway platform. Keruyun open platform provides “order-pay-print receipt-delivery” and other services for merchants to build their own takeaway platform. At the same time, Keruyun POS aggregates orders of takeaway platform, so that merchants can have an instant glance of bills.
(1)place order by user
the user chooses on his own takeaway platform dishes, takeaway delivery address, delivery time, etc. The order info will be sent to the corresponding merchant after the order is confirmed;
(2)merchant accepts order
After receiving the user’s take-out order in the POS system to which Keruyun open platform connects, the merchant prepares meal and arranges delivery.
(3)delivery
main delivery ways are as follows：
(1) merchant self-delivery：deliver by merchant’s own staff
(2) third-party delivery platform connected with Keruyun: deliver by third-party delivery man
(3) merchant’s own take-out delivery system connects to Keruyun delivery
(4)order is finished
after user receive the food, delivery man or the user will confirm that order is completed.
Scenario 1：partners develop order app&applet. Users order food and pay online while merchant accepts order and prepares food.
（1）scenario process
（2）business process
Scenario 2：partners develop order app&applet. Users order online while merchant accepts order, prepares food and arranges delivery. Cash on delivery.
（1）scenario process
（2） business process
Scenario 3：partners develop order app&applet. Users order food and pay online. The meal is picked up by users at store.
（1）scenario process
（2）business process
（1）flow chart is for developer’s reference. Product design prevails.
（2）If the merchant want to cancel the online order that has already been received on the pos, he can choose to return the goods on the pos and inform the developer through 8.2.13 that the merchant initiates a return and the transaction is ended (if The transaction takes place in a third party platform, it is the developer who initiates a refund and inform Keruyun of the refund through 8.2.11.) (If the order is paid offline, the merchant receives the order on pos. If the merchant wants to cancel this order, he can operate on the pos and inform the developer through 8.2.12 that the merchant has canceled the order and the order is ended.
